Provided alternate transportation if needed. A successful Automotive Service Manager Resume emphasizes on job description such as coordinating the work of auto personnel, supervising the staff, conducting research or testing procedures, making that the vehicle complies with environmental laws and regulations, evaluating the maintenance cost, solving customer complaints, ordering parts or supplies, preventing operational delays during repair works, … Summary: Experienced Customer Service professional with extensive knowledge in office management, retail sales, retail managemen... Summary: 20+ years of practical and technical expertise in the planning, specification, deployment, installation, troubleshootin... Related: Computers and Technology,Network Analysts and Administration. Ability to conduct post-repair follow up; resolve customer complaints. If you want to build a more profitable, successful auto repair business, you'll need to make sure that every single employee has a clearly defined, written job description. Apply to Automotive Service Manager jobs now hiring on Indeed.co.uk, the world's largest job site. Train new and existing staff on day-to-day operations and specific job duties. Gauge which service technician will be suitable for each situation and assign him or her accordingly. Service Advisor who employs a strong work ethic and is focused on quality and customer satisfaction. Ascertains vehicle problems by listening to customers description of their issues and recording the problems in Job card. The low-stress way to find your next auto service manager job opportunity is on SimplyHired. Answer multiple line telephone system and call customers to advise of any services needed, close the sale and schedule appointments. Their job description entails supervising automotive personnel and technicians to ensure their services meet the standards of quality set by a company in order to achieve customer satisfaction. Encouraged preventive maintenance service to keep their vehicles running at peak performance. Search for the latest Automotive Service Manager Jobs. Motivated leader with strong organizational and prioritization abilities. Review applications, schedule and conduct interviews, hire and terminate when necessary. Develop and implement promotional campaigns to encourage vehicle owners to choose our service facility. Feel free to revise this job description to meet your specific job duties and job requirements. They may also be referred to as a service tech, auto mechanic, auto technician, automobile technician, or service technician. Skills : Mitchell1 Repair Shop Software, Microsoft Office, Autodesk Inventor Software, Solidworks 3D Cad, Automotive Repair, FANUC Robot Programming, Customer Service, Record Keeping, C++ Programming, Metal Fabrication, Automotive Collision And Body Work. Driven to succeed in a fast-paced, high-volume environment. Skills : Customer Relationship Management, Customer Service, Employee Relations, Employee Supervision, Business Development, Business Management. Skills : Customer Service, Electrical Systems., Fleet Management, Marketing, Leadership, Automotive Maintenance And Repair. Ascertain automotive problems and services by listening to customer’s description of symptoms; clarify description of problems; conduct inspections; take test drives; check vehicle maintenance records; examine service schedules. Periodically visit area businesses to put a face to the voice and establish a customer base for potential sales. © 2021, Bold Limited. Consulted with customers at the time of write-up to collect information so technicians can properly diagnose the problem, dispatched work to technicians based on ability. Solutions-oriented troubleshooter and equipment/vehicle repair expert adept at identifying and resolving issues to improve vehicle life and functionality. Job Title: IT Service Manager. Maintain an inventory of new passenger and light truck tires based upon reports and sales in the area. Assisted service advisors with overflow, scheduled service appointments, performed walkarounds with a client for service check-in. Created inspection forms for mechanical repairs to ensure consistency and accuracy of repairs and evaluations. Continues customer service index (CSI) over 90%. Recommended measures, such as procedural changes, service manuals revisions, and equipment. Skills : Hand Tools And Pnuematic Tools, Pallet Jack, Computer, Problem Solving, Automotive Maintenance And Repair. Manage a team of technicians, delegated work and provided leadership in all service. Inspiring and developing service team to achieve said goals in a manner that is in line with operational standards. Create and maintain effective liaison with equipment and supplies vendors and suppliers, to ensure timely and accurate delivery of both. Maintenance Manager – Job Description (Job Code and Level: MFGMAI004) Definition: Responsible for ensuring that the facilities, layout and machinery used to produce new and existing materials and goods run to their maximum efficiency and output. Some automotive stores also perform small repairs and replace parts for customers, so store managers oversee repairs to ensure customers are satisfied with their service. Automotive Service Adviser Job Description. A great maintenance manager will have a solid understanding of plumbing and electrical systems as well as carpentry and other crafts. Service Manager - Job Description SUMMARY Directs the service department in diagnosing the customer’s needs through appropriate products and services. Job description and duties for Automotive Body and Related Repairer. Lead by example by providing extraordinary and truly exceptional service to maintain and increase overall customer service and customer retention. Educate customer on tire classes designs designations giving knowledge and assistance in selecting the correct tire for their application. The Service Manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors, and ensures repeat customers. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system. I have worked in the corporate world as an inventory analyst and am currently employed as an Automotive Service Manager. Search CareerBuilder for Automotive Service Manager Jobs in tn and browse our platform. How to write Experience Section in Manager Resume, How to present Skills Section in Manager Resume, How to write Education Section in Manager Resume. Managed the operation from research of vehicle to the procedures and monitoring of the job from completing a parts distributor pricing to advising the technician through the complete job, to the extent of a customer ride along. Automotive service technicians maintain, repair, and inspect cars, light trucks, and other vehicles. Computed estimates and actual costs of factors, such as materials, labor, and outside contractors, and prepare budgets. Monitored operations, and inspected, tested and measured completed work, using devices, such as hand tools, gauges, and specifications to verify conformance to standards. Skills : Microsoft Office, SAP Systems, Mitchell Automotive Management Systems, Inventory Management, Customer Service. Manage the service department effectively by scheduling associates, service appointments and organizing workflow to deliver quality work on time to customers. Trades and Services. There are over 904 auto service manager careers waiting for you to apply! Conduct multi-point inspections of customer vehicles to identify needed maintenance services and repairs. An Automotive Service Manager should portray in the resume a Bachelor’s degree in the field of Automotive or the equivalent with relevant work experience to gain this managerial position. More likely, it is the automotive service adviser, or service writer, who first greets her. Dealt with ownership directly to increase sales in service as well as maintain a high gross profit margin. Automotive Service Manager @ Mike's Complete Auto Repair, Create a Mechanics Resume in 5 Simple Steps, Get Expert Writing Recommendations for Your Mechanics Resume, 8 Do's and Don’ts for Writing a Mechanics Resume, Beat the ATS With These Mechanics Resume Skills, Mechanics Resumes for Every Professional Level, Statistics and Facts About Mechanics Jobs, Ascertain automotive problems and services by listening to customer’s description of symptoms; clarify description of problems; conduct inspections; take test drives; check vehicle maintenance records; examine service schedules, Verify warranty and service contract coverage by examining records; explain provisions and exclusions, Develop estimates by costing materials supplies and labor; calculate customer’s payment including deductibles, Prepare repair orders (RO) by describing symptoms problems and causes discovered as well as repairs and services required; obtain approval signatures; entering RO into service database system, Updated job knowledge by participating in educational opportunities and reading manufacturers’ publications, Maintained customer rapport by explaining estimates and expected return of vehicle, Obtained customer’s approval of estimates and provided contact telephone numbers, Answered questions and concerns; arranged towing and temporary transportation, Coordinated activities of personnel conducting research and testing program on automotive equipment, Review and submitted staff proposals for modifications to vendor or manufacturer, Directed a total of 7 employees in the Automotive Department, Carried out supervisory responsibilities in accordance with the organization’s policies and applicable laws including interviewing hiring and training employees. Automotive Service Manager . Log in customers transactions and interactions on a daily basis for follow up reports and customer retention. Conduct regular physical and practical audits to ensure quality and safety requirements are in compliance. Displayed here are job ads that match your query. Feel free to revise this job description to meet your specific job duties and job requirements. Conducting and participating in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrication, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Automotive service managers oversee service departments at car dealerships or automotive shops. Oversee the work of automotive service technicians to ensure that they are working in sync with company protocols and guidelines. Create and implement marketing plans to increase the service facility’s clientele and market share in the industry. Maintains high-quality service repairs and minimizes comebacks. Contemplated several computer diagnostic solutions for the client's current vehicle in the service bay for review, and go over the customer's options available. Repairs Manager-Social Housing Repairs (3-6 Month Contract- Immediate Start) We are looking for a strong/well versed Repairs Manager to join our social housing client in North London on a temporary contract for 3- 6 months cover.Provide full operational financial control of a maintenance and repair service area to the value of £1.25m. Page 1 of 184 jobs. Areas of expertise include Management, Achievement, and Decision making. Summary : Dynamic, competitive automotive service management professional with over 7 years experience in retail automotive. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Increased service department gross dollars and decreased expenses resulting in profitability year over year.