HCL manages more than 20 million IT service desk contacts annually, for over 160 enterprise customers, thereby creating new age workplaces and providing helpdesk support services. Introducing the HCL Software Support Portal! These topics describe the security features of HCL Commerce and how to configure these features. The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce. Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more. If you are a U.S. Federal Government Customer, please call Federal Toll Free Number 1-855-855-5016 Federal Toll Number: 1 … Because of this, HCL Software Support has an active Business Continuity Plan that is designed to provide guidance for the continuity and/or rapid restoration of HCL Support processes in case of a disruptive event. HCL Customer Support provides assistance with product defects. Big Welcome to New HCL Customers! If you encounter problems when you use the Aurora starter store, refer to the troubleshooting information to help determine the problem and find possible solutions. The customer needs to follow below mentioned steps to complete the registration process and configure the devices for HCL … Contact information:https://www.hcltech.com/products-and-platforms/contact-support either through the. At the … Continue to enter in the remaining fields. ... BMC Remedy Action Request System Application Support & Maintenance; SAP; Microsoft; Oracle; Business Assurance & Testing; Data and Analytics; IoT WoRKS™ Digital Operations. We encourage you to participate by voting on, commenting on, and creating new ideas. In order to receive the benefits of being an HCL customer, the first step is to register. Please contact ImmixGroup, Inc at hclfederal@immixgroup.com * Registration for US Federal Government entities is a separate process and is managed by ImmixGroup, Inc. The portal provides you with control and flexibility on how to consume your licenses. Additionally, 300 health professionals are being trained on COVID-19 related management who will be supporting the operations and providing care at the treatment units This portal will have the license entitlements allotted as per the purchase done by the customer. Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). The Support team will enter a case for you and provide you with a reference number that you will use going forward to track your case. HCL Customer Support provides assistance with product defects. This portal is used primarily by HCL Software support engineers to handle support cases or to create/update knowledge articles. HCL Portal includes tools and features to help you monitor the portal site. Do you have logs, traces, and messages that are related to the problem symptoms? Review the following information when you encounter any general problems with HCL Commerce. A Security Bulletin describing the fix or workaround will be posted in the Knowledge Base on the HCL Customer Support portal. Call HCL Support for any questions, concerns, or to report a problem with your product. Please Contact Support if you have trouble registering. If so, what steps do you perform to re-create the Both installing and uninstalling HCL Commerce encompass a wide range of steps. HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. HCL Commerce has different advantages for business users, administrators and developers. Automatic translations for Expert Chat conversations available in Spanish and German . AppScan Identify and remediate application security vulnerabilities HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. processes and products. Das HCL Support portal ist ja insofern ganz witzig, weil ich sehe ob der Hotliner das Ticket im Moment geöffnet hat, es quasi wie ein Chat funktioniert. Enter in the Product associated with the concern. Dämlich ist allerdings, dass man nicht sieht welche Dateien man hochgeladen hat und den eigenen initialen Ticket-Text sieht man auch nicht, nur den weiteren Chatverlauf. Products. Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance. Support Letter to Globanet Customers. Setting up a website includes, creating pages, adding navigation, setting up search, and adding content to the site. Check open cases, create a new case, find information on how to obtain the latest software release, and more! It’s a great go-to resource to get support from PowerObjects. assistance with an HCL Commerce problem. Setting up a website. You can submit problems HCL Commerce uses cloud friendly technology to make deployment and operation both easy and efficient. Review the MustGather content for the type of issue that Before you migrate to HCL Commerce Version 9, review this information to help plan and execute your migration. The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content. Products Home Accelerate AppScan Atlas Automation Power Suite Topics in the Samples category highlight the various sample stores that are provided with HCL Commerce. HCL Software Customer Support is a 24/7 organization with teams physically located all over the world. ensure they are. © 2015 BMC Software, Inc. All rights reserved. HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. Customer registration This page is for registering yourself for HCL Software Support if you are in the possession of your HCL customer number. Because of this, HCL Software Support has an active Business Continuity Plan that is designed to provide guidance for the continuity and/or rapid restoration of HCL Support processes in … You are about to login into the internal portal of ServiceNow at HCL Software. HCL Technologies Limited is an Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh, India.It is a subsidiary of HCL Enterprise. Welcome to HCL This tool is here to help you establish login credentials and activate your contact information within the HCL systems. Announcing broader Cloud-Native Support, Email Capabilities, Social & Localized Marketing and deep Analytics in the Unica Marketing Platform. Note: Your browser does not support JavaScript or it is turned off. Veritas is pleased to announce that it has acquired Globanet, a leading provider of comprehensive compliance and intelligent communications solutions to enterprises. Migrating HCL Commerce involves a wide range of steps across your different environments. The portal provides you with control and flexibility on how to consume your licenses. Topics in the Administering category highlight tasks that are typically performed by the Site Administrator, to support daily operations of the HCL Commerce site. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. This portal will have the license entitlements allotted as per the purchase done by the customer. HCL Support has introduced Chat to our Support portal. If so, be prepared to describe the Welcome to the SAP Support Portal. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. HCL Commerce provides many tutorials to help you customize and understand your HCL Commerce instance and stores. PowerCare is a one-stop customer communications hub for PowerObjects customers seeking support. Finding permanent accommodation. If you are moving from IBM software to a corresponding HCL product, HCL provides software and services to US Federal Government customers through it's partner ImmixGroup, Inc. Once logged in, from the Home page, use the New Cases menu item to select the type of case to enter, or click on Create Product Case from the Home page. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. hardware, operating system, networking software, or other system components? We encourage you to participate by voting on, commenting on, and creating new ideas. Based on the candidate’s performance in the initial months, he/she will be tagged to a specific stream. This portal is used primarily by HCL Software support engineers to handle support cases or to create/update knowledge articles. Please contact ImmixGroup, Inc at hclfederal@immixgroup.com * Registration for US Federal Government entities is a separate process and is managed by ImmixGroup, Inc. HCL Federal Support Center Welcome to the HCL Customer Support portal for U.S. Federal Government clients HCL Support believes that having your trust in our ability to handle your business needs is a privilege and a responsibility. The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards. Contact HCL if you require assistance with an HCL Commerce problem. What software versions were you running when the problem occurred? HCL Infosystems Reports Revenue of Rs 1,084 Crore in Q2 FY 2019 from continuing operations, an increase of 44% Y-o-Y Oct 25, 2018, New Delhi HCL Infosystems Reports Revenue of … The license portal provides both Software distribution and management of your Software entitlements purchased from HCL HCL Software. Once registered you will To help us understand your problem more quickly and expedite the problem-solving How HCL is investing in its newly acquired IBM software was extolled at part of the unveiling of its product roadmap. Cookie Preferences. Did you make any changes to the system? Further more, our TITEN suite facilitates Windows migration as Windows 8/Windows 10 provides consistent user experience across multiple devices. The license portal provides both Software distribution and management of your Software entitlements purchased from HCL HCL Software.The portal provides you with control and flexibility on how to consume your licenses. transition page. Log in by using the Log in button found in the upper right hand corner of the portal. Be sure to register as an HCL customer to get access to our customer portals, important updates such as new product roadmaps, and dedicated sales and technical support. For the fastest response to product specific questions, problems and concerns, continue to enter Product cases via … And efficient are related to the following information when you report the?... The candidate ’ s a great go-to resource to get support from.. See the products in which you are about to login into the internal portal of ServiceNow HCL! Into the internal portal of ServiceNow at HCL Software is a division HCL... 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