Q: Why can't my subscription payment be processed? * We are happy to attempt to manually process your card by calling us during normal business hours. Q: What if my subscription expires before I take the official ASE test? Upon resubscribing, the first step you should do is log into your existing account. Please allow 48 hours to process either of these requests. We're ready for you wherever, whenever, and however you need us to be. We'll communicate our findings with you. We are happy to attempt to manually process your card by calling us during normal business hours. 90-day subscription: Preparing to take 2 to 3 ASE tests over the next 3-months. Q: How does the Guarantee to Pass the Test work? We use SSL encryption to protect your personal information when you log into your account. However, if you pass the recertification tests in the lapsed area, you’ll regain your ASE Master Technician status. Q: Why can't my subscription payment be processed? If your payment account is no longer active, the only other option is that we will send you a postal money order. We monitor all form and email submissions 7 days a week. *AnswerOur website is designed to be efficient and self service. These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC. *AnswerMost of the time when a subscription payment fails, it's because the credit card information is incorrect or your financial institution has declined the transaction. No requests will be processed without proper official ASE scores documentation. Q: Are the practice test questions the same questions on the official ASE test? Q: Why can't my subscription payment be processed? Next, visit the Buy Now page to select your new subscription level. Below the login box you will see a link that reads Lost your password? It doesn't cost any more to take more tests so you might as well use your subscription. If you still have difficulty please send an email including your username and telephone number to support@asetestprep.com and we'll be happy to quickly get you up and going. This guide is simply our recommendations based on how our ASE practice test service works. Also include what ASE area the question was found in and don't forget to include a description of why you feel it is incorrect. 120-day subscription: Preparing to take 3 to 5 ASE tests over the next 4-months. *AnswerAll refunds must be paid electronically to the account you used to pay for your subscription. *AnswerFirst and most important, make sure that your email spam filter is not blocking emails from asetestprep.com. To verify your email address, log into your account and review your email address in your profile information. The DVD's have probably been sitting in a warehouse for at least a year. Our ASE test experts will review your information and determine if a change is necessary. While you can register online and download forms and study materials, you cannot take the test via the Internet. *AnswerCongratulations on passing your test! These systems take various signals into account, such as your spending habits, account balance, and card information like the expiration date and CVC. Just note: if you recertify early, the time remaining on your original certification will not be credited. If your email address is correct, then it is most likely that your email provider is blocking emails from us or that your inbox is full. *AnswerMost of the time when a subscription payment fails, it's because the credit card information is incorrect or your financial institution has declined the transaction. Copy the question word for word, open the General Questions form, and paste the question into the Submit your question box. There are 500 test centers in the US. How to Obtain an L3 ASE Study Guide and Practice Test, How to Obtain an A9 ASE Study Guide and Practice Test, How to Obtain an A7 ASE Study Guide and Practice Test, How to Obtain an A3 ASE Study Guide and Practice Test, How to Obtain an A8 ASE Study Guide and Practice Test. You can choose any subscription you feel most comfortable with. Step 6: Study for the test. This is our goal and we are very happy for you. When we submit a charge to your bank, they have automated systems that determine whether or not to accept the charge. 10-day subscription: You are re certifying a certification you already held. If you pass the test early you can let your subscription expire. You can add asetestprep.com to your approved sender list which should clear up any issues. Our ASE test experts will review your information and determine if a change is necessary. *AnswerThe quick answer is as many different devices as you would like to use. You can take the exam at an ASE test center, or UTI students can take them on campus. Even if all of the card information is correct, and you previously had a successful payment, a future charge can still be declined by a bank’s overzealous fraud systems. The DVD's have probably been sitting in a warehouse for at least a year. We're ready for you wherever, whenever, and however you need us to be. Most questions can be answered with our FAQ's or through a form submission on our Contact Us page. When you register for an ASE test, you have 90 days to schedule an appointment and take your test at a test center. No requests will be processed without proper official ASE scores documentation. If you want to subscribe again you can use the same email address and username you used the last time you subscribed. Many technicians take more than one ASE test at a time and our service allows them to prepare to do this without the additional cost or aggravation of having to make separate purchases that end up costing much more in the end. The Paid Practice Tests tab is only visible during an active subscription period. Since these signals are constantly changing, a previously successful card might be declined in the future. Below the login box you will see a link that reads Lost your password? Our ASE test experts will review your information and determine if a change is necessary. If you don’t re-certify in one or more category, you will lose your Master Technician status. Click this link and enter your username or email. You'll notice that all of your account information is already filled in for you and all you will have to enter is your billing/credit card info in order to complete your purchase. Remember to log out of the system when you have finished taking your ASE practice tests. Below the login box you will see a link that reads Lost your password? * Many technicians take more than one ASE test at a time and our service allows them to prepare to do this without the additional cost or aggravation of having to make separate purchases that end up costing much more in the end. We're very proud of our overall review score! If you have a question that requires a voice call and we aren't available, you can either leave us a voice message, send an email to support@asetestprep.com, or use one of the forms on our Contact Us page, and one of our support team members will be in contact with you. Q: What if I pass my ASE test before my subscription is over?